Privacy Policy

Our Policy

Last updated: January 2026

At Villa Rental Tenerife, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.


1. Who We Are

Villa Rental Tenerife operates a villa rental service in Tenerife, Spain. For the purposes of data protection laws, we are the data controller of your personal information.

If you have any questions about this Privacy Policy or how we handle your data, you can contact us via our website contact form.


2. Information We Collect

We may collect and process the following types of personal data:

  • Personal identification information (name, surname)

  • Contact details (email address, phone number)

  • Booking details (arrival and departure dates, number of guests, special requests)

  • Payment-related information (processed securely via third-party payment providers; we do not store card details)

  • Technical data (IP address, browser type, device information)

  • Any information you voluntarily provide through contact or inquiry forms


3. How We Use Your Information

We use your personal data for the following purposes:

  • To process and manage villa bookings

  • To communicate with you regarding your reservation or inquiries

  • To provide customer support and respond to requests

  • To improve our website, services, and user experience

  • To comply with legal and regulatory obligations

We will only use your personal data when we have a lawful basis to do so.


4. Legal Basis for Processing

Under applicable data protection laws, including the General Data Protection Regulation (GDPR), we process your personal data based on one or more of the following legal grounds:

  • Performance of a contract (e.g. managing your booking)

  • Your consent (e.g. when submitting a contact form)

  • Compliance with legal obligations

  • Legitimate business interests, provided these do not override your rights


5. Sharing Your Information

We do not sell, rent, or trade your personal data. However, we may share your information with:

  • Trusted service providers (such as payment processors or property managers) strictly for booking and service purposes

  • Legal or regulatory authorities if required by law

All third parties are required to respect the security of your data and to treat it in accordance with the law.


6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

When your data is no longer required, it will be securely deleted or anonymized.


7. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Despite our efforts, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.


8. Your Data Protection Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Object to or restrict processing of your data

  • Request data portability

  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us through our website.


9. Cookies

Our website may use cookies to enhance user experience and analyze website performance. You can control or disable cookies through your browser settings.

For more detailed information, please refer to our Cookie Policy.


10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services. Any updates will be posted on this page with a revised date.


12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us via our website.


By using our website and services, you acknowledge that you have read and understood this Privacy Policy.